Askedoften

Cell Hub has been serving the community for more than 13 years, from the same street and location area.

We repair a wide range of devices, including:

• iPhones
• Samsung phones
• Google Pixel phones
• iPads and tablets
• MacBooks and laptops
• Game consoles
• Other electronics

We primarily buy and sell iPhones, while our repair services cover many different types of devices.

Many common repairs can be completed in about 15 minutes, depending on the device, repair, parts availability, and condition.

More complicated repairs may take longer.

Many repairs can be handled without an appointment. For specialized repairs or parts that may need to be ordered, contacting us in advance is recommended.

We sell new and refurbished/used devices depending on current inventory.

Yes. Every phone is inspected, tested, cleaned, and checked before it is placed on our shelf.

Our inspection process covers key areas including the display, cameras, audio, connectivity, charging, battery, sensors, security, and device functionality.

Parts can vary by device and repair. We aim to clearly identify the type of replacement part being used rather than describing aftermarket components as genuine Apple parts.

Ask our team about the specific part being used for your repair.

Eligible phones are covered by our Lifetime Limited Warranty, subject to the warranty’s terms and exclusions.

Eligible phones may be returned within 14 days, subject to our Return Policy and the condition requirements.

Yes. We buy eligible iPhones in working, damaged, cracked, and repairable condition.

We consider the model, storage, condition, battery health, functionality, carrier status, IMEI/device history, repair history, current market value, demand, and expected repair costs.

Potentially. We consider damaged and repairable devices, although the condition will affect the offer.

You will need to remove Activation Lock and your personal account before the transaction can be completed.

We cannot purchase devices that are reported lost or stolen or that cannot be legally transferred.

Yes. We will explain the expected repair cost before beginning the approved repair. If additional issues are discovered, we will communicate with you before proceeding with additional work when reasonably possible.

Customers should always back up their data before submitting a device for repair.

Cell Hub is not responsible for data loss resulting from repairs, diagnostics, device failure, software issues, or circumstances beyond our reasonable control.

We can inspect liquid-damaged devices, but liquid damage can cause unpredictable failures. We cannot guarantee successful repair or long-term operation of a liquid-damaged device.

Yes. Available shipping options and delivery estimates are provided at checkout.

Yes. Orders shipped by Cell Hub generally include tracking.

Contact us promptly and keep the original packaging. We may request photographs of the packaging and device so we can investigate the issue.

It covers qualifying defects and covered hardware failures subject to the applicable warranty terms.

It does not cover accidental damage, liquid damage, unauthorized repairs, misuse, normal battery degradation, or other excluded conditions.

Generally, no. Accidental or physical damage, including cracked screens and back glass, is excluded from the Lifetime Limited Warranty.

Cell Hub

11414 Richmond Ave. B, Houston, TX 77082

Monday–Thursday: 10:00 AM–7:00 PM

Saturday–Sunday: 10:00 AM–6:00 PM

Phone: +1 (346) 545-6291